Stop Making Your Customers Scream.
97% of your customers demand a seamless transition between channels.
Only 16% of brands can actually deliver it.
Bridge the “Context Gap” with contextcenter.ai
The Reality Gap
The disconnect between what customers expect and what businesses deliver
Of consumers say it is important to move between channels without repeating information.
Of CX leaders offer integrated technology and connected data.
Of consumers vow never to use a company again after having to repeat themselves.
The High Cost of Poor Service
Every disconnected interaction costs you customers, revenue, and trust
The Repetition Tax
Of consumers have had to repeat a chatbot conversation to an agent in the past year.
The Agent Blindspot
Of your agents must manually access customer data from other channels.
The Empathy Failure
Of consumers will switch to a competitor if your brand fails to show empathy.
The Cloud Lag
Of organizations are still trapped in hybrid or on-premises silos.
The Solution
contextcenter.ai is the Universal Data Glue that connects every customer interaction
Universal Context Packets
Intent and history follow the user automatically across Phone, Email, and Chat. No more "Can you repeat that?" Ever.
Empathy-First Triggers
Real-time alerts for agents when a customer is frustrated or at risk of leaving. Turn crises into loyalty moments.
Legacy-to-Cloud Bridge
Advanced AI capabilities for the 57% of companies not yet fully in the cloud. No rip-and-replace required.
Is your Brand as good as its service?
See how contextcenter.ai transforms the customer experience
| Feature | Legacy Systems | contextcenter.ai |
|---|---|---|
| Repetition | Required | Never |
| Wait Time | 15–30 mins | Fast-pass routing |
| Agent Experience | Manual data lookup | Auto-populated packets |
Repetition
Wait Time
Agent Experience
Join the 72% of leaders building the future of CX
75% of CX leaders will measure financial impact over contact center metrics this year.
Start your audit now.